Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's legendary, people. All capsules are fast, easy to use, as is their philosophy. Easy cleaning. The manufacturing quality is great. Feel free to buy
I like it thanks I like it thanks I like it thanks I like it thanks I like it thanks arrived good seller
Everything perfect!! Super fast shipping before the indicated date. Before using the coffee machine you have to wash, water tank and drain for a good operation, read the instructions before using, both the coffee maker and the foamer work wonderfully, excellent seller answers any questions you have and advises you at all times, without any doubt you can buy 100%. Tested dolce gusto, nexpresso, ground coffee, and frother all 100% correct
Received after 19 days thank you very much for the seller
Very good packaging, seller very responsive, ultra fast shipping. Works perfectly!!! Recommended +++++
Fast delivery Great product Thanks to the seller for the gift, European power outlet.😍
Product As in the description, one time tested, the quality of the product is very good
Delivery 5 days😍I'm pretty good with the seller. I powered Chi and coffee by a machine with some krapelny zbirnik, on the side of the vidpoviv she and I want you to go. And I just made up those people. The same seller special uncle🌹🥰 They also protested, pratsyu vidminno. I recommend it.
Prekę gavau per 4Dienas, Itella kurjeris avežė namnamus. Išbandžiau,veikia outlets.
Very good coffee machine; It is used both with ground coffee, and for each of the different types of capsules.
fast delivery, all accessories are there as shown in the pics
Excellent product, fast service, item as described, arrived to Algeria in less then 20 days I tested the product it works just fine ✨ Thanks to the seller, highly recommended
I received this coffee maker. It’s so nice and small with many choices I like it 👍🏻
The machine is more perfect, I will go a lot of barzo to the Bulgarian for 5 dends, I have lost a lot from the capsule on the Dolce and rule the cafe of the Kato machine on the non-Cafe, I need and eat a cafe and Mme uchudi ce really send and there is a hubavo cafe with kaymak, machine of Si jet, comparatively quiet e not a lot of brmchi (On the non-cafe machine, the brmchi is more small and small), MI 165 V is crawled from the coupon and promotion, I will sell it for 320 V
Thank you, the machine was delivered on time and in good condition.
I tested it! Awesome product! Highly recommended!
This is my third one and I love it.
Shvidko for 5 days of Prague, pratsyu class. Recommend
Very good.
Very good
Super fast delivery in 4 days, the coffee machine is super practical and aesthetic super pretty, there are all the adapters to make a good coffee, and the coffee is even more practical, frankly super good plan you will not regret your purchase. I had made a little video too bad that I can't put it on the site
Great coffee machine
I love this coffee machine is the best.
May God bless God beautiful and free drink sweet means you can drink it along and tried milk milk milk for cold drink once beautiful and no packaging arranged and clean and everything arranged frankly does not exceed it
The product is beautiful and I first used the coffee machine. It is very beautiful. I bought it for my daughter. I love the coffee very much. Use it several times I bought it for 3 ﷼ I received in three days wonderful delivery and good packaging