Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shvidko for 5 days of Prague, pratsyu class. Recommend
Very good.
Very good
Super fast delivery in 4 days, the coffee machine is super practical and aesthetic super pretty, there are all the adapters to make a good coffee, and the coffee is even more practical, frankly super good plan you will not regret your purchase. I had made a little video too bad that I can't put it on the site
Great coffee machine
I love this coffee machine is the best.
May God bless God beautiful and free drink sweet means you can drink it along and tried milk milk milk for cold drink once beautiful and no packaging arranged and clean and everything arranged frankly does not exceed it
The product is beautiful and I first used the coffee machine. It is very beautiful. I bought it for my daughter. I love the coffee very much. Use it several times I bought it for 3 ﷼ I received in three days wonderful delivery and good packaging
Fast delivery in approximately 10 days, tracking every steps of delivery, great packages and store is very kind very good at conflict resolution. The one negative point is : Fedex tried to scam around $800 on customs fees and finally did on documentary delivery to proceed to customs clearance by myself.
Fast delivery in approximately 10 days, tracking every steps of delivery, great packages and seller is very kind very good at conflict resolution. The one negative point is : Fedex tried to scam around $800 on customs fees and finally did on documentary delivery to proceed to customs clearance by myself.
Super machine totally exceeded my expectations, recommend it to machine received in Central Africa Congo Brazzaville on time
Pass it sweet♥* The present document is being issued without formal editing.♥* The present document is being issued without formal editing.♥️ الحمد الحمد الحمد الحمد الحمد لقيت I received the machine was my mind in itIt's soooo good and as I hope it will be♥* The present document is being issued without formal editing.
Very understanding and sends me answers to all my questions. I will buy from this seller again
Super, juge is spoiled by kavomashina. Garno viglyadak, that little one is universal. Delivery shvidka for 12 days came to Ukraine. Packed good. Pratsyu vidminno, kava viwalk smachna. I recommend the product from that store.
Excellent coffee machine for a single person. I like the fact, that you are not limited to a single type of capsule and you can also make yourself a grounded coffee. Before using it's recommended to wash all of the adapters and use them without any coffee for at least two times. The pin for cleaning Dolce Gusto adapter is missing, but I'm sure it's no big deal and you can easily find a replacement. Shipping was very fast
Good product
The product arrived in a good condition in around 10 days.It was very awesome. The coffee was perfect. I tried it.I like it because it uses a multiple uses of coffee. The Grounded Coffee was perfect. I tried it.I really recommend this product.
Thank you very much. I haven't tried it yet, but buyers comments 100 from 100
All coffe machines are held by algerian customs, i paid tax to get it.
Delivered very quickly, 2 October ordered 5 October in. First press the brew button a few times until the device has taken the water. Nespresso and Dolce Custo tried goes excellent.
💛💛💛💛💛
Super super suuuuuuuupppppeeerrrrr machine
Very nice machine and arrived fast
Hello, the coffee manufacturer arrived on very good condition thank you for your speed.
Coffee maker for 5 different modes of coffees, coffee beans, Nespresso capsules, Dolce Gusto capsules, Pop capsules, and K-Cup capsules. Arrives by registered mail in 5 days. Good price and quality. Very beautiful white Color.