Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This seller is very good and very fast . I recomend this seller
Excelente
Excellent Product, I will approve it.
very fast service and amazing products as always seller is very cooperative and a genuine person
Quick delivery as promised. Solid good packing. Easy installation,and very easy to use. Really compact, practical. I will buy one more to my office.
10 days to denmark. Tried it a few times and It works fine!!
Works very well
An excellent coffee maker, fulfills its functions, the very rich coffee, 5 adapters, arrived in excellent condition
Surprise! When I received the package, I found it a little small and, indeed, the coffee maker is not huge but it allows a certain saving of space. The tank also looks small but again this coffee maker is full of surprises. I have already Sund a large mug and the tank is still almost full. Finally, the multiplicity of adaptable capsules makes it possible to choose a multitude of scallums in almost or even all the brands and, icing on the cake there is even a adapter for the ground coffee. To do with the use but for the moment (I received it today) it meets tous the criteria that I was looking for in such A device. I recommend this product.
Received on time, works perfectly, better than Dolce gusto. Very satisfied
arrived in 4 days, that's super fast.. I like the machine a lot with all the options.. loving it.. tx..
The machine is working, even it is silent, broken off by hearches. The SEG E was pierced by itself from the slandering Cafe, in the morning more than tevadam and fall. Send a lot of dobr kaymak and reach strong KSO cafe
It doesn't take up a lot of space. I like it.
The shape is beautiful and the size is small but Yevi Po for home use performance under the experiment but as a Quil shape capsules where 4 kinds of capsules milk whisk shape and size is very good
Thank you very much, I am very pleased, the coffee is delicious, easy to handle. received in the weft 2 weeks right home. I am in the tail. I hope will last for a long time.
veryyyyy ggooooooddd
Very good packaging, seller very responsive, ultra fast shipping. Works perfectly!!! Recommended +++++
Super price, super set, super quality!!!. I was pleasantly surprised by this set, very happy with the qualities and good performance of all the products of this brand and seller. I recommend all the items from this very good seller. The Express was Category!. Thank you very much!😃👍💯
Fast delivery Great product Thanks to the seller for the gift, European power outlet.😍
Compliant with the description, very satisfied with this purchase!
Product As in the description, one time tested, the quality of the product is very good
It was purchased with support for various capsule and beans and works well. The power is high and the preheating is fast. It's a pity that the water container is 600 in advance, but it's not uncomfortable. But a large cup with a height is inconvenient to use. You need to drain the water base underneath to use it, but you need to be careful.
Delivery 5 days😍I'm pretty good with the seller. I powered Chi and coffee by a machine with some krapelny zbirnik, on the side of the vidpoviv she and I want you to go. And I just made up those people. The same seller special uncle🌹🥰 They also protested, pratsyu vidminno. I recommend it.
Very nice coffee machine. Its different adapters are convenient. For the moment I tested the dosette adapter, the coffee is good and fody. As for the foam, my daughter is a fan.
Very nice product and very great output as it described.BTY it’s delivered well at mentioned time🥰❤️.