Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Receipt in Sohar State Very good. Experiment...
Prekę gavau per 4Dienas, Itella kurjeris avežė namnamus. Išbandžiau,veikia outlets.
Good product as always 😍 but we need the white color it's the best color , 👌👌👌👌👌👌👌👌👌👌👌👌
God bless me for the fifth day of my request.⭐ It was a good choice.♥️
the coffee machine is not good because it leaks water
package 📦 delivered to algeria in 12 days thanks for your service package 📦 delivered by FedEx 🛫🚚
Very beautiful and come in multiple pieces easy to use first we clean the place of the tank camouflage piece that is similar to the frame two dimensions we use very ordinary terrible and worth more than the price
Good product , but I don't know why the seller Doesn't put the white color ..........👌👌👌👌👌👌👌👌
Order received in less than 15 days according to the description, easy use very correct result
is not first machine from hibrew , very good and polyvalent coffee machine ,
Very good coffee machine; It is used both with ground coffee, and for each of the different types of capsules.
I received Mashaallah the same image and specifications initially beautiful shape, but the performance so far Maajtbha explicitly that God's performance is sweet the same shape
Everything OK, it works well, let's see when it will last.
Good seller and product. I like it because it is give us multiple options to make coffee.
Extremely comfortable machine for coffee with 5 options: dolce gusto capsules, nesspreso capsules, k capsules, 44 mm capsules and ground coffee. Heats up about 1 min. In 3rd foto is a cup of coffee. I recommend both the machine and the dealer.
The rest I tried.
fast delivery, all accessories are there as shown in the pics
Excellent machine. Is perfect. It took twice as long as expected to arrive, but it was worth it
A product that has been delivered in a distinct way and carefully and then make sure the operation of the coffee machine and works perfectly and has been made sure of the presence of all the accessories mentioned in the purchase invoice
With Fedx 15 days you receive. The machine of splendor as in the description always ask this type Toope
Excellent product, fast service, item as described, arrived to Algeria in less then 20 days I tested the product it works just fine ✨ Thanks to the seller, highly recommended
It has reached me in perfect condition. Thank you very much
Thanks seller Nice experience U Thanks seller Nice experience U Thanks seller Nice experience U Thanks seller Nice experience U
Top!! Super coffee machine, takes up very little space, received quickly!! Thank you
FEDex delivery is very effective. I was delivered to your home in BÉJAÏA. The machine is satisfactory, thank you