Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received this coffee maker. It’s so nice and small with many choices I like it 👍🏻
Thank you very much seller, the purchase arrived in very good condition, very well packed and everything was undamaged, the machine and the accessories, I just stay there to run it to see how it works😉
I ordered on Friday evening before Christmas, on Wednesday after Christmas he reached me. Small neat but has everything you need. I recommend
Order received in 10days everything works as described. Satisfied with the seller
The product arrived quickly, the product is well wrapped and excellent according to the description completely thank you
delivered in 3 days. Perfect coffee machine. the milk Foam machine is not good like Nespresso but heat the milk very fast.
Very beautiful has been tried and once beautiful so the right milk is excellent and the speed of shipping and packaging was excellent and the store is very cooperative thanks to them🫶🏼🩵And this is the first glass of the machine.👍🏻
The machine is more perfect, I will go a lot of barzo to the Bulgarian for 5 dends, I have lost a lot from the capsule on the Dolce and rule the cafe of the Kato machine on the non-Cafe, I need and eat a cafe and Mme uchudi ce really send and there is a hubavo cafe with kaymak, machine of Si jet, comparatively quiet e not a lot of brmchi (On the non-cafe machine, the brmchi is more small and small), MI 165 V is crawled from the coupon and promotion, I will sell it for 320 V
Ehaah... Just incredible, you're beautiful😍 Delivery, Bich Cazala is light👍 Fearfully packed, sealed packing👍 To the!😍❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Fast delivery by courier. The product was well packed. Tried, everything works. The coffee machine is not big and stylish. The frother works great. Super, thanks to the seller.
I arrived today, so I left work after buying a capsule, but I picked it up. I think it's only going to go in silver, so it's a little bit regretting that it's small, but it's not a big problem. It's like.
I ordered the machine I received almost within five days and with the tools in full as I explained in the picture because you used it to use me to buy the capsules I am new to coffee machines and HPTE take the machine Hypero because it is valid to use with all the capsules
Perfect as described works on all kinds of capsules I like its only flimsability Water tank needs to be filled continuously but okay
Very good finish, quality materials. Noisy Machine, coffee is hot. Conclusive Test with all adapted. To see in time...
Thank you, the machine was delivered on time and in good condition.
I tested it! Awesome product! Highly recommended!
This is my third one and I love it.
Shvidko for 5 days of Prague, pratsyu class. Recommend
Very good.
Very good
Super fast delivery in 4 days, the coffee machine is super practical and aesthetic super pretty, there are all the adapters to make a good coffee, and the coffee is even more practical, frankly super good plan you will not regret your purchase. I had made a little video too bad that I can't put it on the site
Great coffee machine
I love this coffee machine is the best.
May God bless God beautiful and free drink sweet means you can drink it along and tried milk milk milk for cold drink once beautiful and no packaging arranged and clean and everything arranged frankly does not exceed it
The product is beautiful and I first used the coffee machine. It is very beautiful. I bought it for my daughter. I love the coffee very much. Use it several times I bought it for 3 ﷼ I received in three days wonderful delivery and good packaging