Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My morning subway rides used to be chaotic—fumbling with my phone to answer calls while holding coffee and a briefcase. This smartwatch’s standalone calling changed everything! I just tap my wrist to take work calls, and i don’t have to worry about dropping my phone or missing urgent messages. Bonus: the sleep tracking told me i was getting poor deep sleep, so i adjusted my bedtime—and now i’m way more alert in morning meetings. Total game-changer for busy commuters!
Hate checking your phone during important client meetings? Same here! This watch lets me silence calls and get vibration alerts for only the urgent work texts. Last week, i even took a quick standalone call from my team between meetings without pulling out my phone—super discreet. Also, the sleep monitor showed i tossed and turned before the big presentation, so i added 30 mins of meditation the night before. Felt calm and focused!
Hiked a backcountry trail with zero cell service last weekend, and this watch was my lifeline. Dual-frequency positioning kept me from straying off the path, and i used standalone calling to update my family back home (they were relieved!). The sleep tracking also helped me adjust my camp schedule—i realized i slept longer when i set up camp before sunset. Perfect for outdoor adventurers!
Climbed a 10,000-foot peak last week, and this watch crushed it. Dual-frequency positioning worked flawlessly even in the thin air and rocky terrain. I used standalone calling to coordinate with my climbing partner when we split up for a bit. And the sleep tracking? It showed my sleep quality dropped at high altitudes, so i added more rest breaks the next day. Great for serious hikers!
This sporty smartwatch is like a tiny artist’s canvas on my wrist! The e-ink display mimics the look of hand-drawn sketches, and the interchangeable leather bands come in bold patterns—from animal prints to abstract designs. During my morning jogs, it tracks my pace and distance with accuracy; during the day, it doubles as a stylish accessory that complements my outfits. It’s creative, functional, and full of personality—exactly what i’ve been looking for in a fitness watch!
As someone who does daily pilates, i’m obsessed with how this watch nails low-impact workouts! It tracks my core engagement time, monitors my breathing rhythm flawlessly, and the ultra-lightweight design never, ever gets in the way of my deepest stretches. So intuitive for floor exercises—every pilates lover needs this!
I’m obsessed with this smartwatch—its sleek, minimalist design is stunning! The matte black case paired with the breathable sport band looks so stylish, i wear it from gym sessions to casual coffee dates without skipping a beat. And it’s not just pretty: it tracks my runs with pinpoint accuracy and has amazing battery life. Finally, a fitness watch that’s as fashionable as it is functional!
If you’re into edgy, utilitarian style, this smartwatch is a must-have! The matte gunmetal case, rugged textured band, and red led accent lights scream “tech-savvy adventurer. ” i wear it hiking through rough terrain and hitting the rock climbing gym, and it never misses a beat—tracking elevation gains and my climbing time flawlessly. It’s tough, trendy, and totally my vibe!
This sporty smartwatch is pure fire! The neon accent details on the black silicone band pop like crazy, making it the ultimate statement piece for my morning skate sessions and evening gym grind. It’s not just a vibe—its gps locks in seconds for my skate park routes, and the sweat-resistant build holds up to even my sweatiest hiit classes. Finally, a fitness watch that’s as hype as my workout fits!
I was hesitant to try a budget-friendly smartwatch, but this one blew me away. It connects seamlessly to my phone, and i never miss calls or messages when my phone’s in my bag. The heart rate monitor is accurate, and i love the gentle wake-up alarm that doesn’t jolt me awake.
This smartwatch is a lifesaver for my weekly cycling trips! It auto-detects when i start pedaling, tracks my speed, cadence, and route with zero lag, and the band stays tight even over bumpy roads. No more fumbling with devices mid-ride—total game-changer.
As someone who runs marathons, the gps accuracy here is top-tier. It tracks my pace and route perfectly, and the post-run analysis gives me great insights to improve my training. Plus, the battery holds up for long runs without dying halfway.
If you’re into tech that marries form and function, this smartwatch is a home run. The industrial-chic design with metal accents screams “premium durability,” and the compass feature is legit—super accurate, even when i’m deep in the woods. The display is crisp, navigation is intuitive, and it feels like a piece of gear that’s built to last. Whether you’re a gadget nerd or an outdoor junkie, this watch delivers on both style and utility.
This smartwatch is a perfect blend of style and functionality! The design is sleek and modern—looks way more expensive than it is. And the 实用性 (practicality) is top-notch. I can track my steps, heart rate, calories, and even see the weather—all from my wrist. It’s super easy to read, even when i’m on the go in the car. Whether i’m dressing up or keeping it casual, this watch fits right in. A total win for anyone who wants a good-looking watch that actually helps you stay on top of your health and daily stats!
This smartwatch is a swimmer’s dream! I’ve taken it into the pool multiple times, and it handles water like a champ—no glitches, no water damage, just perfect performance. The display is clear even when wet, and all the fitness stats (steps, distance, calories) are spot-on. The build quality is tough too, feels durable enough for any aquatic adventure. If you’re into swimming or just need a watch that can handle splashes without breaking a sweat, this is the one!
You rely on it when there is no signal on your mobile phone in the deep mountains. Beidou + gps dual-frequency positioning is super stable and displays altitude and climbing data in real time. You will never get lost when you return along the original track.
Multi-star collaborative positioning can provide stable positioning support whether it is urban running or off-road adventure. I'm very satisfied
Received in excellent condition. Very serious seller, i recommend.
So far, its battery is very durable, the watch is waterproof, and the speaker is well made. The sound during calls and listening is very clear, and the music sounds very loud.
Smartwatch meets my expectations. Lots of options and the app works well. Due to my sport, running, the data i need works, heart rate, distance (km), duration (time), and the pace (speed) you run. Not yet tested if it works with strava, but already connected to strava, so now we wait to see if it really works! Battery life very satisfied, after 1 day at 86% on my setting, so that's personal. Had the smartwatch on all day, including at night.