Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The box is badly damaged
Cool charging. I checked immediately in the car-charges. Externally neat, very cute, when turning on lights on the contour blue. The parcel is happy!
Charging class my Samsung Galaxy S 20 + charges well
good
Fast charger attention blue led on during charging so if you put it on a powerful color bedside table
всё работает,не знала что нужен переходник
Very good product works perfectly
Super, exactly as the pictures, extra
Class charging, came schvidko.
The order took a long time. Already opened a dispute, but the order still came. I can not understand whether the device works or not. The phone put, but there is no charging ((
Proven for iPhone 12 Pro Max
Ordered on August 19, delivered on September 3. At the same time, she asked at the point of issue, and brought the courier. I wasn't comfortable. In the package, the box is crumpled, but the contents are all intact. Took for iPhone 12 mini. Everything works even through a cover. Charging time is about the following: 17% for 25-30 min I think it is very worthy. When charging, the backlight is lit. In the complete set of lace.
Got charger. After the opening of the postal package, I was shocked: It seems that by the package someone puked a stick or something like that. Charger like with a hanger is not damaged. After turning on the perimeter of the site, the blue edging lit and went out. It seems to work in appearance. When the device comes that charges with this charge, I will check and unsubscribe.
Works perfectly! like too! Excellent!
It came quickly, it works, the iPhone 11 charges, but the magnet does not-the phone slips off
Corresponds exactly to AD. Uploaded 10% 100% my S9 with original charger 2h30. Cost-effective.
It came quickly. Works OK. IPhone SE 2nd Gen charges. Thank you store.
Works fine. Only on the limit with thick outdoor cases. There it needs precision positioning.
working with Samsung s10 5g fast charged
įst perfect for my samsung s8+
Works well
Super
10W charging. Samsung S10 through the cover charge IDE.
The charger arrived very fast (15 calendar days) in Sao Paulo. Just arrived before because of slow release not in Curitiba. Tested with the Samsung S20 Fe and with an 18 W and recognized as wireless cell fast wire. Very good!!
Took for a gift, when checked worked