Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AliExpress mixed up the packages during combined transit, I have got full refund, good communication with Seller. I will buy again without combined shippment.
It seems to be cheap. Good.
Quick delivery and very nice charger!
Ten Watts seem to be there, reacts to different phones in different ways. For some reason, it charges 5 volts and 1,5 ampere and constantly jumps. With 10-watt charging, charges 9 volts and the current is kept near the ampere.
Works well
Great wireless charger for iPhone.
Working nicely, but I would like to have the chance to avoid the blue light.
Charging is fast and well. Blue lights up while charging .. When you don't charge, the lights go out, so it's good.
I talk to the store before the purchase and when I arrive I do not charge the samsung watch. I talk to the store and we reached a friendly agreement.
8 iPhone charges. Slow but charge
Works sim problems.
Everything works, the quality is good
It's OK. Except for delivery by the great mail of Russia. I'll explain ...... This is pay shipping with full tracking. So this parcel like all other recently, just lay stupidly in different sorting centers for a few days and still can go to the other center in general in the other side of the buyer's address and there lie two three days days days As a result, 7-10 days are lost on these operations. To all questions the answer from mail one, take from a warehouse in Russia. The Mail is just more profitable for the buyer to buy from a warehouse in Russia, not from China. So the Mail just earns more and it's called "sending online." And we buyers now wait 3 weeks and more to get the goods with paid shipping from China. Council of stores: write claims to Russian Post for discrimination. And we apparently have to go to the receipt through the points of issue for goods purchased directly from China.
As asked
All right... I am satisfied ..
just as advertised
nice one, tnx
I like the iPhone because it sticks to the magnetic and the heat is relatively less.
Thanks to the store, you received the product in less than 20 days ,I recommend buying from this seller as he has a service delivery duty paid (DDP)
He fulfills his fution very well. The only bad thing is the most ancient micro-USB but otherwise perfect.
Works properly
It's the best.
Mt bomb
good
Exelent thank you