Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's good for the price
Product delivered excellent quality. Well made. Wireless charging fast recognized in my S7 flat, takes about 1h30 to charge from 20% until 100%. So far I am satisfied with the product.
The charger corresponds to the description. Seller recommend!
Nice thing. Charging only slow, 15 watts. I will experience on phones that support wireless charging ....
IPhone Xs charges.
The parcel came in 23 days. Looks good, charges the phone, burns blue during charging. Purchase satisfied
This charging fast.
IPhone 11 pro norms charges. Not drops are not heated current maximum 1 amp all that is higher goes into loss.
Product meets my expectations.
IPhone 11 pro norms charges
Good thing))
It's been a long time. Probably because of the holidays. The parcel is satisfied, for its price good charging!!! I recommend to everyone 10W enough to charge the headphones quickly and painlessly)) There is certainly little Watt on the phone. But not bad either. It's a pity that the kit does not include a cord.
Everything works fine. I bought it on the advice of a friend. Very satisfied
Did not check
I came to the RB quickly, in 14 days. Everything works, everything is fine
работает. Ехал заказ месяц. но все работает. Самсунг зарядает
I came quickly. Works as it should.
The plate came well packed, whole, without scratches and chips. In branded packaging. Works fine. "Samsung 9 Pro" shows fast charging. The plate itself is made beautifully and soundly. When charging, the blue backlight is lit. Bright and beautiful, but nice. In the eyes does not beat, at night does not interfere. Pay attention to the power supply itself. The type of power supply should match if you need fast charging = "qc/PD protocol". For easy charging, any power supply (any type) is suitable. I'm happy with my purchase. Recommend.
Charging is very compact. The only negative does not charge (turns off) headphones due to small consumption.
Everything is fine
The order was issued 11.11, prompt delivery-21.11 already received charging in St. Petersburg
Works fine. The store and I recommend it.
Beautiful charging. Ordered on Samsung S8, 10W, without cable. Wireless charging port-microUSB. When connected through a conventional charger, a simple wireless charging is carried out. If you connect to a more powerful fast charging port, then there is a fast wireless charging. Photo attached. Of the minuses-the phone, lying on the circle, slips.
Зарядное устройство работает.
I mistakenly clicked to confirm receipt