Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product arrived in perfect condition and works very well in S20FE.
Заказ в Приморский край пришёл за 20 дней. Хорошо упакован. Все работает. Для Айфона Х отлично подходит. Когда лежит телефон на зарядке, она светится сними светом. С продавцом не общалась.
Delivery 31 day. With a 5v 2A power supply, the maximum charging current is 1,3 A. The body temperature is about 40 degrees Celsius indoor 19 degrees.
Long charge Samsung s20fe, it came quickly.
Awesome device! Charges perfectly, heated moderately, looks amazing!
Arrived SP 15 days working not taxed by the Customs. All work
All right. Fast shipping and quality product. Am satisfied.
Am already using. Could have been a plug/socket to charge. Came just the cable with the product Works perfectly. Delivery in just 18 days here for Brazil. Am satisfied!
Cool thing
Thought the package was damaged, the device seems to be ok and working
Charging is normal, charges the cuaser well. The maximum that I saw-8 W through the tester, on the phone, probably came 6-7 W. Charges through the case. Came in 11 days. With coupons cost less than 5 $ for 15 watts. It suits me.
Excellent charging! Compact, and at night slot I recommend the product and the store!
Charges the Galaxy buds + headphones, how fast I do not know. When there is no device for charging, the backlight turns off.
It came relatively quickly, everything works, although in size I thought more would be, very compact, overall I'm happy
Everything is well packed, caught up .. Phone Charges!!
The parcel came quickly. 11.11.21 ordered, and already 25.11.21 took from him at the Post Office in Belarus. The package was slightly damaged, but the charging did not suffer. Charges slowly. From 12% writes 3 hours before full charge, Samsung Galaxy S9 + phone. But in general, the purchase is satisfied. Organic charging, beautiful appearance, convenient to use.
Came quickly, still a place.
It came quickly. Packing is whole. The charger is thin, looks good, works. Pleased with the presence of a wire in the kit
I only checked with the headphone case. Works fine. Although the diode, when nothing is charging, I would disable with pleasure.
Arrived much faster than expected, works only if connected to, not stores energy
Up to Tyumen 9 D. All fire. You won't. IPhone 8 charges quickly, took 15W. Everyone's coming.
Charges. Shipping fast. I'll try fast charging, I'll add a review
It's all over. Works. When turned on, the ring light lights up and goes off after a few seconds. During the charge it burns with variable brightness. I'll check the charge time later.
Good charger price quality. Delivery by mail of Russia 7 days. The store promptly sent and gave the track.
It was coming from Russia for 10 days. Took it in five. Damn the whole worker. In a branded box. Took 15 watts. Charges faster than 10 watts of the same company developed in 1.5. Sold. I bought this one for Taip Si. The charge current of 10 Watt was about ampere max. This one comes to 1.5 amperes no longer seen. The phone was charged from 75 percent. I'll add if that.