Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Best! Fast!
For the value is a good watch. With a good finish, practical functions. It is not so accurate, since it is not a medical device, but it is a good parameter. Good for day to day. seller was fast in delivery. I'm satisfied.
For the value is a good watch. With a good finish, practical functions. It is not so accurate, since it is not a medical device, but it is a good parameter. Good for day to day. store was fast in delivery. I'm satisfied.
He just believed that you could talk and take calls. You can turn down call nothing else. Otherwise works well. Connects quickly to the mobile, but as you move a little away from the mobile it disconnects quickly, the same when you get closer, it connects quickly and passes information to the application for the time it has been disconnected from the mobile. Is a watch that is studied for health. Very similar to the clock LG.
The design is a brick, obsolete Quite good measurements, I need to check the glucose For 25 euros is fine
Très bien
Delivery 11 days. Very fast. The watch is just gorgeous. The assembly is great. I will not say anything about the quality yet, I will test, Add. The Pulse measures accurately, the pressure is a little underestimated, but for such a device, I think it's not bad. Body temperature measures normally, oxygen in the blood too. Maybe, of course, small errors within the tolerance, but this is not a professional medical device. Sugar also shows approximately my value, but it is also changeable, for approximate orientation it is normal. The store put a gift for the new year, an additional strap, though Brown. Thank you for that. Communication with the seller was normal, answered all questions. I recommend it. The most important price is 24USD.
Delivery 11 days. Very fast. The watch is just gorgeous. The assembly is great. I will not say anything about the quality yet, I will test, Add. The Pulse measures accurately, the pressure is a little underestimated, but for such a device, I think it's not bad. Body temperature measures normally, oxygen in the blood too. Maybe, of course, small errors within the tolerance, but this is not a professional medical device. Sugar also shows approximately my value, but it is also changeable, for approximate orientation it is normal. The seller put a gift for the new year, an additional strap, though Brown. Thank you for that. Communication with the seller was normal, answered all questions. I recommend it. The most important price is 24USD.
A nice watch with a large face and good trend charts of measured health variables.
11 out of 10!!!
Spectacular
Great smartwatch. Works as it should. Fitted with quick release straps. Credit to the store ordered 4/1/23 - delivery to the UK 10/1/23 amazing, ultra fast delivery. Thank you.
nice watch!
(('* •.¸ (¯' * •.¸ (¯ '* •.¸ (¯' * •.Excellent Seller.• * ''). • * ''). • * ''). • * '') Good quality fast shipping Highly recommended!! AAA + + +
Neat delivery and nice exported watch. Well packed arrived and a compliment to the supplier. Hope now that measurements mbt health well be accessed. With thanks