Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic hand
The watch received quickly and the packaging was tight. At first there was no big problem with connecting to the phone, but the Pradovets quickly gave an answer and the problem was solved. The watch is high-quality, beautiful, a lot of health information. Large capacity battery. it's only a pity that the heavy ones are too bad. bought for the wife, they are heavy for her, but they are not made of plastic as many are therefore heavy. Recommend seller
The product arrived very quickly, happy with the seller
Work, measure. Blood sugar at a level of up to 6 with an error of minus, over 6 plus minus for sure.
As described in the specifications. Very good product.
cool
Perfect Watch! Since it arrived I have not yet had to charge it and I have been using it for over 3 days and it has only downloaded 20% with maximum performance! For the price it is truly incredible! Receives notifications of all applications, can make is receiving calls. Strong and clear audio. The display has a very high brightness and can be seen very well even under the direct Light of the sun! Highly recommended!
The watch is beautiful. In terms of functionality for 4. the charge is held well.
The watch is ok. doing the functions that are advertised. Mainly accurate. Mash strap is quite lose lock, caution when shake or catch hand on clothes. Lock is very easily open. Risk of falling. The rest of the watch is good.
The clock is very elaborate many parameters and the results are very similar to the results of its status in accurate medical devices so that it is surprising for the better
Great product, I recommend it to everyone.
Arrived before the agreed deadline to date working well, I did not have time to do tests and comparisons to test your loyalty.
High quality material ; Great so far except the BP is not accurate and always 10-15% higher than actual using a cuff blood pressure machine . The rest are within acceptable limits 5-8% for glucose . Did not check uric acid and lipid levels ( later when I get a blood test ) . The battery life looks king - so far a week out used 20% only ( disabling continuous HR and BP glucose monitoring )
Very good watch. A lot of adjustments to be made, without problem thanks to the instructions in French. Connection without problem my phone Xiaomi 13 Pokemon pinata pro. Blood pressure test ok, rest to see the rest. Very satisfied at the moment. Imposing but not too heavy watch, little to be worn by a woman with a wrist of medium size.
This watch is fantastic. Battery charged since received till today battery power still left about 50% Bought a cheaper watch but battery power didn’t last long. It can measure almost everything you want. BP, sleep pattern, counting steps with calories burnt, urine acid, exercise ecg, etc. it has a few watch faces to choose from. Only HR can set threshold for alarm to vibrate 3 times. Each parameter is measured hourly. It can be linked to your phone to check more details. The strap I choose is the best as it can be adjusted to your required length. The watch face is the biggest which I like cos easy to see the time. Raise wrist to see time can be programmed to 3 secs, etc. Overall a good buy.
Excellent product, mainly because it monitors the main functions of the organism, including uric acid levels
Great product, very beautiful and elegant watch, I am doing the settings to use it, great seller, arrived well ahead of schedule, recommend☺️
All good! Only the manufacturer is not the same as in the advertisement
Ok, now you just need to put it to work and see how
very long battery life. have used for 4 weeks and battery at half way.
It looks good, although only a single strap comes. Previous reviews spoke of three different straps
Great product, fast shipping and well packed
This watch has three extra straps. 1 leather, 1 steel, and 1 silicon. The package will arrive in 10 days. This seems to be the standard arrival time, as I have purchased many products from Alibaba Express through different sellers. The watch works according to the instructions. The battery life is about 7 days and everything is normal. The measurement results are very accurate. Because I have an appointment with a doctor, I can compare the results with the clinic. In summary, this is a very good surveillance watch. The only thing I can add is that it includes an electrocardiogram band, perhaps for more accurate cardiac monitoring. Considering the functionality of this watch, it provides enormous value. Excellent sellers will recommend watches and sellers.
I have been using it for a few days and it feels very good. The measurement results analysis is also quite good, and the steel strap watch strap is also very attractive. I sincerely recommend that you purchase
Super great Watch, arrived before the estimated time,well packaged, would love to buy from the same store again