Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hey, I'm really impressed with how fast the transport is going.
Excellent. Works as expected. Thanks!.
Nice piece; if you want, you can really monitor EVERYTHING in the body.
I am very satisfied with this watch. The measurement accuracy is extremely high, with only a slight difference. The sound quality is clear and pleasant during a call. To be honest, it exceeded my expectations. I hope the service life is extremely long. I am very happy about it. Arrived earlier than expected, thank you to the seller.
Pink is very beautiful, and this watch is a great fashion and health accessory
I like it, looks good quality
You won't find a better value for money than this watch of mine. Its medical functions are unmatched by any product on the market priced below $250! I now realize that i must pay attention to several major health issues, and this is definitely attributed to this watch. It can provide quite good monitoring results.
My new smartwatch has left a deep impression on me! This watch did what i needed it to do! In addition, the transportation speed is quite fast!
I received this watch today, but now i can confirm its super quality. The watch has more features than described in the quotation, which has exceeded my expectations. Recommend
It works beautiful, as intended.
The package has arrived early! This pink watch looks very beautiful, adding a touch of color to my daily clothing. I chose it because it has over ten health monitoring functions. I tested its accuracy and it is very accurate, allowing me to monitor my physical condition anytime and anywhere, reducing my concerns about health. This is a great gift.
I received the watch, which completely met my expectations, and even more. It is easy and convenient to connect to a mobile phone. Accessibility is delightful, unlike all existing bracelets and smartwatches. Thank you very much, strongly recommend
This watch is worth recommending to every girl. It is very beautiful, of high quality, and looks fashionable and luxurious when worn on the hand. Watches have many measurement functions, such as ecg, heart rate, blood oxygen, blood pressure, body temperature, menstrual tracking, etc. In addition, this watch can also customize a dial, make phone calls, receive messages, and has exercise functions. Like very much