Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gladgetz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gladgetz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Girls Thbl machine true Hesse difficulty first used what I knew her and I returned it because the Maui ascend above ABS vvah Lmbh Brassi I Achel tank Moyeh and I met a piece Salcon red color circular Loung .. Because I have received such a comment that they returned because of the camouflage and not evaporate and do not extract coffee because you see the red piece of silicon, which locked the hole to pull the Mowie Palmina Yarb you understand the images of you you the piece and its place
arrives earlier than i expected. easily to use when making cappucino and espresso.
Very exquisite, easy to use and textured packaging
perfect in everything
Fast shipping for almost 4 days the God is working and under experience if I gave you a message, they opened to me on the pleura to view the manual in which an explanation in Arabic for everything
Excellent product also the grinder and coffee maker recommend
The experiment hasn't been done for now, but if you try it I give the final decision,
Excellent quality versus price at the time of presentation
Khabaa
Arrived super fast in 10 days with home delivery, product feels and looks high quality
Very good product. .. Good stainless steel materials.. And make very good coffee.. I am late for a problem in my country's customs because of the cuit number.
Initially the device is beautiful, I would try it more, God willing, and if in a change in the assessment would return the change of the Ifayim.
The best possible to buy Talaat after discounts, cages and discount card bank 90 dollars .. Beautifully extracted and evaporated strong and high temperature .. Lafathkm
Very excellent benefit for the Elementary and fast delivery and excellent mill and its sound light
Beautiful and God🌹
Very good and high quality coffee making machine with a lot of options for very configurable
tamper is too light, but overall good quality product
Great
Kawashina super. All the bull is forged. Saver kava.
Honestly, throw it all away and buy this special espresso in your brain. Thanks to God, we bought it at a price. Thanks to the Lord of the Worlds, and then the X-Zone channel on Telegram.👍🏼👍🏼Libby Channel writes searches exzooon
good
The machine is excellent for home use and the mill is worth it
Today I drank a delicious coffee, a product of excellent quality and great price. Thank you.
All OK! Works with a bang. The seller is respect.
great coffee machine. I like the adjustable volume and temperature. it stops when there's no water and the coffee cups added to it is a bonus.